eSchoolCAMPUS

Support

Why should we take eSchoolCAMPUS for our School/Institute/College?
eSchoolCAMPUS helps the organization to cut down working hours of the staff and increases their efficiency, therefore the staff can use that time for other important academic work and welfare of students and supporting management. Also with eSchoolCAMPUS, 80% of the expense of the organization on stationary is reduced.
How eSchoolCAMPUS is implemented in our organization?
As soon as the company receives the purchase order for the product, within 7 days the team of engineers, install and deploy the solution on the campus. Immediately after this, the training team starts conducting training sessions for the staff members or each department respective to their modules. Hardware, Networking & Data entry work is the responsibility of the organization purchasing the ERP.
How will we get support for eSchoolCAMPUS after installation?
eSchoolCAMPUS Support Team are available on all working days from 10:00 AM to 6:00 PM online. On phone, the Support engineers are available 24 x 7 x 365. Any kind of bug or error or problem in the ERP will be attended to within 2 days and solved within 7 working days at most. New Requirements will be handled after analysis and we can commit for Time only after complete analysis.
Is this a ready to use product or the you will develop it for us?
eSchoolCAMPUS is a complete, fully functional and time-tested ERP solution which covers more than any other solution available in the Market. Still, eSchoolCAMPUS provides Customization to our Clients their Clients.
What will happen when the technology on which this solution is made gets outdated?
eSchoolCAMPUS is developed on the latest Microsoft technology platform, as the technology gets updated new versions of eSchoolCAMPUS will be available in the market from time to time. The client can upgrade the solution that he has and get the benefits of the new versions at discounted price.
Can we export the reports into word, excel or pdf formats?
Yes, the reporting format of eSchoolCAMPUS is very flexible and the reports can be easily exported into formats like .doc, .docx, .xls, .xlsx, .pdf etc.
Can the program work as per our desire?
Yes, We can modify the program to satisfy your needs.
What about the confidentiality of eSchoolCAMPUS?
The whole operation and information it generates are confidential, Customer decide authority levels for use of eSchoolCAMPUS Some can get only reports, while some can update it also. Top management can get an overview of all reports of all modules. Control of user authentication will remain with the administrator(s).